This Privacy Policy describes how Avanti Way DBA Monica Restrepo (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and clients who use our website (www.monicarestrepo.com) and our real estate services in Miami, FL and surrounding areas. By using our website or providing your information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide to us, including when you complete a contact form, request a consultation, or communicate with us. This may include:
- Full name
- Email address
- Phone number
- Property preferences and interests
- Any message or details you choose to share with us
We may also automatically collect limited technical information such as browser type, device information, and pages visited, in order to improve our website experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services
- Schedule appointments, showings, and consultations
- Send property updates, appointment reminders, and transaction-related communications
- Send marketing communications where you have expressly consented
- Improve our website, services, and client experience
- Comply with applicable legal and regulatory obligations
3. SMS / Text Messaging
If you provide your phone number and opt in through our contact form, verbally during a consultation, or by texting a start keyword, you may receive text messages from us related to property updates, appointment reminders, transaction communications, and—where separately consented—marketing. Message and data rates may apply and message frequency may vary. You can opt out at any time by replying STOP, or reply HELP for assistance. Opting in to text messaging is always optional and is never required to use our services.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly as a result.
6. Your Rights & Choices
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To exercise any of these rights, contact us using the information below.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
- Avanti Way DBA Monica Restrepo
- 382 NE 191st St PMB 90048, Miami, FL 33179
- Phone: (786) 952-7084
- Email: monirestrepo80@gmail.com
- Website: www.monicarestrepo.com